Share Your Voice: Website Feedback
Your experience on the PoolPlans website is important to us. Whether you loved something, ran into a snag, or have an idea that could make our site better, we want to hear it! Your feedback directly influences how we improve our platform and services.
How Can We Improve?
We've categorized the feedback areas to help guide your thoughts, but feel free to share anything on your mind.
1. Website Experience
Tell us about the functionality and design of the site:
- Usability: Was it easy to find the pool plan you were looking for? Was the navigation intuitive?
- Design & Layout: Do you like the visual design? Is the text easy to read?
- Speed: Did pages load quickly?
- Technical Issues: Did you encounter any broken links, errors, or forms that didn't work?
2. Plans and Content
Tell us about the products and information we provide:
- Plan Variety: Are we missing certain styles, sizes, or types of pools you'd like to see?
- Plan Detail: Were the product descriptions, images, and specifications clear and sufficient for your needs?
- Helpful Resources: Did you find our supporting articles or guides useful?
3. Purchasing Process
Tell us about the checkout experience:
- Clarity: Was the pricing clear? Did you understand the licensing terms?
- Ease of Checkout: Was the payment process smooth and secure?
- Download: Was downloading your purchased plan simple and immediate?